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Frequently Asked Questions
Below you will find the most frequently asked questions we receive and
thought it might help you with any enquiries.
But as always, please don't be afraid to contact us for any other queries you have - That's what were here for.
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How long should we allow to receive our order?Delivery is dependent on the time off the year. We will work with you.
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Do you have price lists itemized and colour swatches?Yes. Call us on 0800 102 816 for more information.
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Is there a setup cost?Generally no, additional costs will only be incurred if any design work is required by our in house designer eg. if you need a logo drawn up.
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What if we want something not on your website?That's great! All our orders are custom made, give us a call/ email to discuss your requirements.
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How do we order?Fill out our Contact Us form for a free quote Email us Or give us a call on Toll Free 0800 102 816 If you decide to go ahead with your order, payment will be required before we can proceed (unless prior arrangements have been made). Once payment is received your job will be designed and the artwork sent to you for approval before printing commences.
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How is my order sent?By CourierPost unless otherwise advised
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Do we have to pay to pay upfront?No. We issue an invoice at the time of purchase and we ask that payment be made within 14 days, unless prior arrangements have been made.
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Do you send overseas?A lot of our business is overseas-so this is not a problem
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Do you deal with companies as well as individuals?Yes we do.
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Is there a minimum or maximum order quantity?No. Any size is acceptable, however, smaller orders may incur a minimum setup fee.
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I run a charity organisation - Do you help support?We do offer generous discounts to charities and other businesses. Contact us to discuss how we can help.
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